ICC launches ICC Case Connect: Secure online case management made easy


The International Chamber of Commerce (ICC) has launched ICC Case Connect – a pioneering digital case management platform to connect parties, arbitral tribunals and the ICC Secretariat.

From October 2022, users of ICC Arbitration are encouraged to file their requests for arbitration via ICC Case Connect and benefit from a secure, shared space for each new case.

ICC Case Connect enables more streamlined communication and file-sharing among parties, arbitral tribunal, and ICC case management teams.  The new digital platform efficiently stores all case documents and data in one centralised, easily accessible location, using swift and user-friendly document sharing and new time-saving online forms for arbitrators.

Thanks to Case Connect, case documents –and data formerly duplicated across different document storage and sharing systems by parties or sent via different communication channels –have been centralised in a single platform, providing a one-stop-shop to manage ICC Arbitration cases.

Accessible anytime, anywhere, from any device, the user-friendly ICC Case Connect:

  • provides parties with a convenient overview of their current and closed ICC cases registered as of October 2022. enables arbitrators and counsel to swiftly and securely transfer case files. Provides arbitrators with updatable online forms to replace the currently used forms.
  •  facilitates simplified case tracking by providing an overview of documents and recent activity across all ongoing ICC Case Connect cases.

“The trusted technology offered by ICC Case Connect provides easy-to-use, secure file-sharing . By digitising ICC Arbitration processes and eliminating often repetitive administrative actions for each case, our goal is to increase operational efficiency for all involved,” said Alexander G. Fessas, Secretary General of the ICC International Court of Arbitration and Director for ICC Dispute Resolution Services (DRS).

ICC Case Connect has been developed in line with ICC goals to implement digital solutions that make business work for everyone, every day, everywhere, alongside other digital platforms including ICC Court Connect and ICC Chambers Connect that bring ICC’s global network together and support digital transformation.

The launch of ICC Case Connect is a key milestone in ICC’s ongoing drive to put those who use our services first and bring case management online. Committed to our role as a pioneer of dispute resolution and case management solutions, ICC will further develop the platform and its digital services in 2023.  

Watch the introduction to ICC Case Connect

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For more information regarding ICC Case Connect, please contact caseconnect@iccwbo.org

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